Support &
Legal Policies

Terms & Conditions

Last Updated: 2025 · Alpha X Journey / The AJ LLC

Agreement to Terms

By accessing or purchasing any program, product, or service offered through albertojesus.com or The AJ LLC ("Company"), you agree to be bound by these Terms and Conditions in full. If you do not agree, you must discontinue use of our platforms and services immediately.

Programs & Services Offered

The Company offers coaching programs (including The Crucible), digital products, physical merchandise, live events, interactive digital tools (including the Macro & Meal Planner), and educational content. All services are provided for informational, personal development, and motivational purposes only. Results are not guaranteed and vary based on individual effort and commitment.

No Professional Advice Disclaimer

Content provided through our programs and digital tools — including fitness guidance, nutrition plans, macro breakdowns, meal plans, supplement references, and coaching calls — does not constitute licensed medical, nutritional, or therapeutic advice. You agree to consult qualified professionals before beginning any fitness or dietary program. The Company is not liable for any injury, health issue, or outcome resulting from program participation or use of any digital planning tool.

Macro & Meal Planner — Tool Limitations

The Macro & Meal Planner is an educational tool that generates estimated caloric and macronutrient targets based on user-entered data and established formulas (Mifflin-St Jeor). Results are estimates only and are not personalized medical or dietetic advice. Individual needs vary and these calculations should not replace the guidance of a licensed dietitian, physician, or qualified health professional.

Intellectual Property

All materials delivered through our programs and digital tools — including PDFs, workout guides, video content, written resources, generated meal plan documents, and coaching frameworks — are the exclusive intellectual property of The AJ LLC / Alpha X Journey. You may not reproduce, distribute, resell, or share program materials without prior written consent. Any unauthorized use or distribution will be subject to legal action and may result in damages sought to the fullest extent permitted by law.

Client Conduct

You agree to engage with coaches, staff, and the community with respect and professionalism. The Company reserves the right to immediately terminate access to any program for conduct deemed disruptive, abusive, threatening, fraudulent, or in violation of these terms. In such cases, the client forfeits any remaining program balance and is not entitled to a refund of any kind, partial or otherwise.

Limitation of Liability

To the fullest extent permitted by law, The AJ LLC and its principals shall not be liable for any indirect, incidental, or consequential damages arising from participation in any program, use of any product, or use of any digital tool including the Macro & Meal Planner. Total liability shall not exceed the amount paid for the applicable service.

These terms are subject to change at any time. The Company will make reasonable efforts to notify users of material changes via email or website notice. Continued use of our services following any posted update constitutes your acceptance of the revised terms. For questions, contact us at [email protected].

Privacy Policy

How We Collect, Use & Protect Your Information

Information We Collect

• Name, email address, phone number submitted via forms or checkout
• Payment information (processed securely — we do not store card data)
• Program progress, coaching notes, and communication history
• Device, browser, and usage data collected automatically via cookies
• Voluntary health-related data entered into interactive tools (see Macro & Meal Planner Policy below)

How We Use Your Information

• To deliver purchased programs, resources, and coaching services
• To send program-related emails, updates, and resources you have opted into
• To improve our products and tailor coaching support to you
• To process and track payments and refund requests
• To comply with legal obligations

We Do Not Sell Your Data

The AJ LLC does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share data with trusted service providers (payment processors, email platforms, CRM tools) strictly for the purpose of delivering our services to you.

Data Security

We implement industry-standard security practices to protect your personal information. While no method of transmission is 100% secure, we take all reasonable steps to safeguard your data. Payment processing is handled through PCI-compliant third-party processors.

Your Rights

• Request access to the data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal/contractual obligations)
• Opt out of marketing communications at any time via unsubscribe links

Cookies

Our website uses cookies to improve your experience and track site performance. By using our site, you consent to our use of cookies. You may disable cookies in your browser settings, though this may affect site functionality.

For privacy-related inquiries or data requests, contact: [email protected]

What the Tool Collects

When you use the Macro & Meal Planner, you may voluntarily enter the following personal and health-related information:

• First name
• Gender
• Age
• Height (in inches)
• Current body weight (in lbs)
• Goal body weight (in lbs)
• Activity level and primary fitness goal
• Meal timing preferences and food selections from our approved food list

How This Data Is Used

All data entered into the Macro & Meal Planner is used exclusively to generate your personalized caloric and macronutrient estimates and your downloadable meal plan PDF. Specifically:

• Your data is processed entirely within your browser session using client-side calculations
• No health or body data you enter is transmitted to our servers, stored in a database, or linked to your identity
• The generated PDF is created and downloaded directly on your device — it is not uploaded, stored, or accessible by The AJ LLC
• Your name, if entered, appears only in the PDF document you download and is not retained by us

No Medical or Dietetic Advice

The Macro & Meal Planner is an educational and motivational tool. It generates estimates using the Mifflin-St Jeor Basal Metabolic Rate formula — a widely referenced but general-population calculation. The output does not account for individual medical conditions, metabolic disorders, hormonal factors, medications, or other health considerations.

Supplement Information Disclaimer

The supplement stack referenced within the Planner and included in your downloadable PDF reflects the educational recommendations of Alpha X Journey based on research and practical application. This information is provided for educational and informational purposes only.

• Supplement recommendations are not FDA-evaluated or approved to diagnose, treat, cure, or prevent any disease
• Individual responses to supplements vary and may interact with existing medications or health conditions
• Always consult a licensed healthcare professional before beginning any supplementation protocol
• The AJ LLC is not responsible for any adverse effects resulting from supplement use based on information presented in the Planner or its generated PDF

Food Recommendations Disclaimer

The approved food lists presented in the Macro & Meal Planner represent the nutritional philosophy and preferred whole-food sources promoted by Alpha X Journey. They are not clinical dietary prescriptions. Individual nutritional needs, food allergies, intolerances, and health conditions must be accounted for independently. The AJ LLC assumes no liability for adverse reactions to any foods selected or included in a generated meal plan.

Accuracy of Calculations

While we use recognized formulas for calculating Basal Metabolic Rate (BMR) and Total Daily Energy Expenditure (TDEE), caloric and macronutrient estimates are inherently approximations. Factors including but not limited to muscle mass composition, metabolic rate variability, hormonal status, and activity measurement accuracy can affect real-world caloric needs. The AJ LLC makes no warranty, express or implied, as to the accuracy or fitness of the generated outputs for any individual's specific health or fitness goals.

Third-Party PDF Generation

Your meal plan PDF is generated using jsPDF, an open-source client-side JavaScript library. The PDF generation occurs entirely within your browser. No data is sent to jsPDF's servers or any third-party service. The AJ LLC does not control and is not responsible for the jsPDF library itself; however, its use in this context does not involve any transmission of your personal data outside your device.

Children's Privacy

The Macro & Meal Planner is not intended for use by individuals under the age of 16. We do not knowingly collect health or personal data from minors. If you are under 16, please consult a parent or guardian and a qualified healthcare professional before using any nutrition planning tool.

Changes to This Policy

As the Macro & Meal Planner evolves, this policy section will be updated to reflect any changes in data handling, functionality, or tool scope. The date below reflects the most recent update to this specific section.

Purchase & Refund Policy

Protecting Your Investment & Ours

All Sales Are Final

Due to the digital and service-based nature of our programs, all purchases are final at the time of transaction. By completing a purchase, you acknowledge that you have reviewed the program description, understand what is included, and are making an informed commitment to the investment. No refunds will be issued based on change of mind, lack of motivation, personal circumstances, or failure to engage with the program materials or coaching.

Partial Refund Eligibility

Partial refunds may be considered on a case-by-case basis at the sole discretion of The AJ LLC. If approved, deductions will be made for all services and materials delivered prior to the refund request, including but not limited to:

• Program books or physical materials shipped or delivered
• One-on-one coaching sessions completed (billed at the applicable single-session rate for that service category)
• Digital resources, PDF guides, workout plans, or meal plans sent
• Applicable tax expenses incurred by the Company
• Any third-party processing or platform fees

Bundle & Discounted Program Pricing

When a program or package is purchased at a bundled or discounted rate, any refund calculation will deduct the value of services and materials already rendered at their original single-item retail price — not the discounted bundle rate. The bundle discount applies only when the full program is completed as purchased.

Standalone coaching sessions outside of specific Alpha X Journey programs are priced individually per service category. If that same session type was included as part of a bundled program, it will still be deducted at the full standalone rate upon any approved refund — not the implied per-session cost of the bundle. This applies to all delivered services, calls, materials, and resources included in any discounted or promotional package.

Refund Request Process

• All refund requests must be submitted in writing to [email protected]
• Include your full name, purchase date, and reason for request
• Requests are reviewed within 5–7 business days
• Approved refunds are processed to the original payment method within 5–7 business days of approval
• All refund decisions are final once communicated in writing — no appeals, disputes, or reconsiderations will be entertained after that point

Non-Refundable Items

• Completed coaching sessions or calls
• Digital downloads once accessed or delivered via email
• Physical merchandise once shipped
• Event registrations unless the event is cancelled by the Company
• Macro & Meal Planner use — this tool is provided free of charge and is not subject to purchase or refund

Chargebacks & Disputes

If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to provide our payment processor with full documentation of services rendered, communications, and this policy as evidence. Fraudulent chargebacks may result in permanent termination of access and potential legal action.

Program Removal

The Company reserves the right to remove any client from a program at any time if they violate our Terms and Conditions, engage in disruptive or abusive behavior, or misrepresent their identity or intentions during enrollment. Removal under these circumstances results in immediate forfeiture of any remaining program value. No refund — partial or full — will be issued in such cases, consistent with the Client Conduct clause outlined in our Terms and Conditions.

We stand behind the quality and integrity of everything we deliver. If you have a genuine concern, we encourage you to reach out directly before submitting a refund request — most situations can be resolved. Contact us at [email protected].