Transparency is part of our standard. Everything you need to know about how we operate, protect your data, and handle your investment.
By accessing or purchasing any program, product, or service offered through albertojesus.com or The AJ LLC ("Company"), you agree to be bound by these Terms and Conditions in full. If you do not agree, you must discontinue use of our platforms and services immediately.
The Company offers coaching programs (including The Crucible), digital products, physical merchandise, live events, and educational content. All services are provided for informational, personal development, and motivational purposes only. Results are not guaranteed and vary based on individual effort and commitment.
Content provided through our programs — including fitness guidance, nutrition plans, macro breakdowns, meal plans, and coaching calls — does not constitute licensed medical, nutritional, or therapeutic advice. You agree to consult qualified professionals before beginning any fitness or dietary program. The Company is not liable for any injury, health issue, or outcome resulting from program participation.
All materials delivered through our programs — including PDFs, workout guides, video content, written resources, and coaching frameworks — are the exclusive intellectual property of Albert Jesus / The AJ LLC. You may not reproduce, distribute, resell, or share program materials without prior written consent. Any unauthorized use or distribution will be subject to legal action and may result in damages sought to the fullest extent permitted by law.
You agree to engage with coaches, staff, and the community with respect and professionalism. The Company reserves the right to immediately terminate access to any program for conduct deemed disruptive, abusive, threatening, fraudulent, or in violation of these terms. In such cases, the client forfeits any remaining program balance and is not entitled to a refund of any kind, partial or otherwise.
To the fullest extent permitted by law, The AJ LLC and its principals shall not be liable for any indirect, incidental, or consequential damages arising from participation in any program or use of any product. Total liability shall not exceed the amount paid for the applicable service.
The AJ LLC does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share data with trusted service providers (payment processors, email platforms, CRM tools) strictly for the purpose of delivering our services to you.
We implement industry-standard security practices to protect your personal information. While no method of transmission is 100% secure, we take all reasonable steps to safeguard your data. Payment processing is handled through PCI-compliant third-party processors.
Our website uses cookies to improve your experience and track site performance. By using our site, you consent to our use of cookies. You may disable cookies in your browser settings, though this may affect site functionality.
Due to the digital and service-based nature of our programs, all purchases are final at the time of transaction. By completing a purchase, you acknowledge that you have reviewed the program description, understand what is included, and are making an informed commitment to the investment. No refunds will be issued based on change of mind, lack of motivation, personal circumstances, or failure to engage with the program materials or coaching.
Partial refunds may be considered on a case-by-case basis at the sole discretion of The AJ LLC. If approved, deductions will be made for all services and materials delivered prior to the refund request, including but not limited to:
When a program or package is purchased at a bundled or discounted rate, any refund calculation will deduct the value of services and materials already rendered at their original single-item retail price — not the discounted bundle rate. The bundle discount applies only when the full program is completed as purchased.
Standalone coaching sessions outside of specific Alpha X Journey programs are priced individually per service category. For example, a single one-on-one coaching call in a given category (e.g. fitness, nutrition, or mindset) carries its own retail rate (e.g. $199 per session). If that same session type was included as part of a bundled program, it will still be deducted at the full standalone rate upon any approved refund — not the implied per-session cost of the bundle. This applies to all delivered services, calls, materials, and resources included in any discounted or promotional package.
If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to provide our payment processor with full documentation of services rendered, communications, and this policy as evidence. Fraudulent chargebacks may result in permanent termination of access and potential legal action.
The Company reserves the right to remove any client from a program at any time if they violate our Terms and Conditions, engage in disruptive or abusive behavior, or misrepresent their identity or intentions during enrollment. Removal under these circumstances results in immediate forfeiture of any remaining program value. No refund — partial or full — will be issued in such cases, consistent with the Client Conduct clause outlined in our Terms and Conditions.
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